TCS has officially announced Customer Service Executive job openings in Mumbai for 2026. This opportunity is ideal for Freshers and early-career professionals seeking to build a career in Customer Service Executive. Candidates with a Any Graduate can apply for this full-time onsite role.
About TCS
TCS (Tata Consultancy Services) is a global IT services, consulting, and business solutions company headquartered in Mumbai, India. It is part of the Tata Group and was founded in 1968. TCS provides services such as software development, cloud computing, artificial intelligence, cybersecurity, and digital transformation. The company serves clients across industries worldwide and is one of the largest IT service providers in India.
Job Details
| Field | Information |
|---|---|
| Position | Customer Service Executive |
| Qualification | Any Graduate |
| Experience | 0 – 5 Years |
| Salary | 3-10 LPA |
| Location | Mumbai |
| Last Date | ASAP |
Job Requirement:
- Candidates with international customer service (VOICE) experience preferred.
- Graduate and above with minimum 12 months experience and HSC with minimum 18 months experience and maximum 12 years’ experience in contact center industry.
- Flexible working in rotational shifts, including night shifts
- Fresher Candidates: B. Com, BA, BAF, BBI, BBA, BBM, BMS, BSc (Except IT & CS) Fresher Graduates from 2024 & 2025 Year of Passing Batch.
- BE/BTech and Postgraduates are not eligible
- Mode of Salary credit should be through banks from all the employers (No cash in hand)
- All educational and employment documents are mandatory to have.
Skill Requirement:
- Excellent Communication Skills
- Strong Team Player
- Strong Domain Knowledge Preferred
- Strong feedback implementation skills
- Possess Positive attitude and know to promote brand value.
- Ability to work in any shifts, the majority being night and midnight shifts
Job Category
Job Description:
- Handle customer interactions daily with 0 availability time
- Ensure SLAs are met consistently at individual and team level.
- Meet and exceed all performance thresholds.
- Focus on Key KPI’s like RSAT, AHT and customer experience.
- Constantly remain abreast of new changes
- Implement feedback and corrective actions to avoid repeat instances
How to Apply
| Action | Link |
|---|---|
| Apply Online | Click Here |
| Instagram Job Updates | Click Here |
| Telegram Job Updates | Click Here |
