Oracle has officially announced Support Analyst job openings in Bangalore for 2026. This opportunity is ideal for Freshers and early-career professionals seeking to build a career in Support Analyst. Candidates with a Any Graduate can apply for this full-time onsite role.
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About Oracle
Oracle Corporation is a global technology company headquartered in Austin, Texas, USA. Founded in 1977, Oracle is best known for its database software and enterprise solutions. The company provides cloud computing services, enterprise resource planning (ERP), human capital management (HCM), and customer relationship management (CRM) applications. Oracle helps businesses manage data, improve efficiency, and accelerate digital transformation worldwide.
Job Details
| Field | Information |
|---|---|
| Position | Support Analyst |
| Qualification | Any Graduate |
| Experience | 0 – 2+ Years |
| Salary | 3.5-6 LPA |
| Location | Bangalore |
| Last Date | ASAP |
Job Description:
- You will resolve end user inquiries via phone and electronic means.
- Your focus is to provide level one support including problem resolution within published goals using the Knowledge Base, use Web Resources, etc. to resolve issues.
- In this role, you will provide guidance and real time resolution on a wide range of technical and non-technical customer end user issues including, but not limited to: account access, printer support, network drive access, and electronic support troubleshooting, Handle open service requests that are dispatched, analyze the hardware or software problem and write case notes in the tracking system.
Responsibilities:
- Responding promptly to helpdesk tickets via phone, email, or web-based channels
- Troubleshooting and resolving customer issues using established procedures and resources
- Documenting all customer interactions and resolutions in a ticketing system
- Escalating complex or unresolved issues to the appropriate technical teams and providing clear, concise case notes
- Assisting with onboarding and support for new/existing users
- Collaborating closely with team members to ensure timely and accurate issue resolutions
- Maintaining a high standard of customer service and professionalism in all interactions
Job Category
Skills:
- Active Directory
- Citrix
- Customer Service
- Customer Support
- Microsoft Office Suite
- Network and Printer Troubleshooting
- Remote Troubleshooting
- Technical Support
- Ticketing Tools
- Troubleshooting
- VMWare
- VPN
- Windows OS
How to Apply
| Action | Link |
|---|---|
| Apply Online | Click Here |
| Instagram Job Updates | Click Here |
| Telegram Job Updates | Click Here |
