Qualys has officially announced Technical Support Engineer job openings in Hyderabad for 2026. This opportunity is ideal for Freshers and early-career professionals seeking to build a career in Technical Support Engineer. Candidates with a Any Graduate can apply for this full-time onsite role.
About Qualys
Qualys, Inc. is an American cybersecurity technology company founded in 1999 and headquartered in Foster City, California, USA. It provides cloud-based security, compliance, and risk-management solutions, helping organizations identify vulnerabilities, protect IT systems, and meet regulatory requirements. Its flagship offering is a unified platform with tools for vulnerability scanning, asset management, cloud and web security, threat detection, and compliance automation. Qualys serves over 10,000 customers worldwide and is publicly traded on NASDAQ under the ticker QLYS.
Job Details
| Field | Information |
|---|---|
| Position | Technical Support Engineer |
| Qualification | 0 – 2 Years |
| Experience | Any Graduate |
| Salary | 3.5-6 LPA |
| Location | Pune |
| Last Date | ASAP |
Job Decription:
- Provide technical support for Qualys Security Applications via phone, email, and MS Teams.
- Troubleshoot customer-reported issues on our SaaS-based platform.
- Ensure clear, friendly, and professional communication with customers throughout the support process.
- Work closely with internal Engineering and QA teams to ensure timely resolution.
- Gain hands-on experience in cloud security, vulnerability management, and enterprise networking tools.
- Continually build your knowledge in the areas of cybersecurity, system administration, and network protocols.
Requirements:
- 0–2+ years of experience in technical support, IT support, networking, or related fields.
- Bachelor’s degree in Computer Science, Information Technology, Cybersecurity, or equivalent.
- Basic understanding of networking concepts (TCP/IP, OSI model, DNS, DHCP, etc.).
- Working knowledge of either Linux/Unix or Windows operating systems.
- Strong troubleshooting and analytical thinking skills.
- Willingness to work in a 24/7 rotational shift environment.
- Excellent written and verbal communication skills.
Job Category
Skills:
- Exposure to basic scripting (e.g., Bash, Python).
- Familiarity with web services like IIS, Apache, or Nginx.
- Knowledge of cybersecurity fundamentals (vulnerabilities, threat types, false positives).
- Awareness of tools like Packet Capture (Wireshark), SSH, or system monitoring tools.
- Understanding of API concepts and basic regular expressions (Regex).
- Familiarity with support tools such as Salesforce, Jira, or Zendesk.
- Certifications: CompTIA Security+, CCNA, CEH, or equivalent (not mandatory but a plus).
How to Apply
| Action | Link |
|---|---|
| Apply Online | Click Here |
| Instagram Job Updates | Click Here |
| Telegram Job Updates | Click Here |
